Blog
Tuesday, 16 August 2016
How can you impress your Telco clients?
Whatever the size or sector of the telco company you have been hired to help, you need to be able to provide a clear and concise customer service strategy. It’s no secret that satisfied customers are more likely to stay loyal, recommend your business to their social networks and act as a brand ambassador in their […]
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Tuesday, 9 August 2016
Use SMS surveys to get faster responses
Do you currently use CATI (Computer-assisted telephone interviewing) or IVR (Interactive Voice Responses) in order to learn valuable customer information about your targeted demographic? If so, you are undoubtedly drawn to the automated nature of these programs – they allow you to learn so much about your clients quickly. If you find that these programs […]
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Monday, 18 July 2016
Mobile Surveys vs. Online: Back to the Future for Market Research
OnePoint Global’s Dr Tim Snaith’s take on the advantages of mobile surveys The goal of all market research is to uncover ‘truths’ about people’s beliefs, attitudes and experiences. But while the goal has always remained the same, the technology used to gather the data needed is constantly evolving. First there was the online survey revolution, making […]
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Monday, 18 July 2016
Do you answer surveys?
Make your mobile surveys easy, and I’ll answer them every time (even while I’m walking the dog!)
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Tuesday, 19 April 2016
New mobile survey: 43% will not answer their phone to an unknown number
Why use an SMS mobile survey? Only 16% of people answer their phone if they don’t recognize the number but as many as 60% of people read an SMS (or text) message from a number they don’t recognize.
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Friday, 12 February 2016
New survey: Mobile customers lack loyalty
Survey shows that two thirds of customers have changed mobile phone networks at least once in the last five years
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Monday, 8 February 2016
OnePoint Global launches free SMS invites service to boost online survey completion rates
OnePoint Global launches SMS invites, a service proven to improve response rates for mobile web and online surveys by up to 4 times.
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Thursday, 12 November 2015
Banking apps aren’t killing the banks
77% of banking app users visited a bank in the past month We love mobile at OnePoint Global. We also love our banking clients; most major UK high street banks use our mobile survey platform. Using our own tools, we love to test our platform as often as we can, we asked a few questions […]
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Tuesday, 20 October 2015
A whopping 3 out of 4 Android users consider converting to iPhone 6s in the next six months.
Mobile survey market leader finds that iPhone 6s proves a big hit not only with Apple-users, but also with Android-users.
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Tuesday, 25 August 2015
Ugam Partners With OnePoint Global to Enhance Mobile and SMS Survey Capabilities.
Managed Analytics Leader Expands Expertise in Mobile Surveys, Including Offline, SMS and App, to Deliver Market Research Surveys With Improved Response Rates and Real-Time Reporting. Ugam, a global leader in managed analytics, today announced its partnership with OnePoint Global, providers of mobile and online survey technology solutions for research agencies and enterprise insight programs. The […]
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