Tuesday, 4 October 2016
Open banking – an opportunity for CX researchers.
What is ‘open banking’? Following the Competition and Markets Authority’s (CMA) retail banking market investigation, the FCA (the regulator) announced on 9 August 2016, that by early 2018, all UK banks are expected to have implemented ‘Open Banking’. “Open Banking will enable personal customers and small businesses to share their data securely with other banks […]READ MORE >>
Wednesday, 24 August 2016
The good and the bad about using mobile surveys
Mobile surveys - permissions and clarity have never been more important to protect this great channel of research opportunity.READ MORE >>